Your current job search

Job Description:

Our client is a prestigious multinational listed conglomerate with a diverse portfolio of investments and ownership in some of the most renowned global brands. They are currently seeking a skilled SAP Business Analyst with a strong specialization in FI/CO to join their stable and growing team. This individual will play a pivotal role as a key member in the global rollout of the S/4 HANA project, contributing to the successful implementation and optimization of SAP systems across their operations.

Job Responsibilities:

* Work closely with business users to understand their requirements and business needs, delivering tailored SAP solutions.
* Responsible for designing system specifications, performing SAP configurations, conducting thorough testing, and documenting processes.
* Provide ongoing support for SAP systems (both ECC 6.0 and S/4HANA), ensuring seamless system performance and addressing any issues as they arise.
* Facilitate training sessions for end-users, including those based overseas, to ensure they are well-equipped to utilize SAP systems effectively and efficiently.
* Demonstrate a proactive, results-driven approach within the team, contributing to achieving organizational goals while maintaining high standards of performance.
* Provide consistent and reliable SAP support to regional offices, ensuring smooth operations and alignment with company-wide practices and objectives.
* Stay up-to-date with the latest SAP features, updates, and industry best practices, suggesting improvements or upgrades to optimize business operations and enhance system performance.

Job Requirements:

* Educational Background: A minimum of a Higher Diploma or a University degree (or higher) is required.
* SAP Expertise: Proven experience in SAP FICO, with solid knowledge of SAP configuration and system setup.
* SAP S/4HANA Knowledge: Experience with or knowledge of SAP S/4HANA is highly preferred.
* Additional SAP Modules: Familiarity with or an interest in other SAP modules such as SD, MM is a plus.
* Language Proficiency: Fluency in both written and spoken English and Cantonese is a must. Proficiency in Mandarin will be considered an advantage.
* Willingness to Travel: Flexibility and readiness to travel internationally for business-related trips when required.
* Personal Attributes: A pleasant and professional demeanor with a strong team-oriented mindset, demonstrating a positive attitude and adaptability in the workplace.
* Communication & Interpersonal Skills: Excellent communication skills, with the ability to engage with stakeholders at all levels. Strong interpersonal skills to foster collaborative working relationships.
If you are a SAP Business Analyst with a passion for driving global SAP S/4 HANA rollouts and specializing in FI/CO, we invite you to join a leading multinational organization. This is a fantastic opportunity to work on cutting-edge projects within a dynamic and growing company.

If you meet the qualifications and are ready to take the next step in your career, we would love to hear from you!

Please submit your application, including your resume in word version or email r.leow@washingtonfrank.com / reach 3008 3863 (Racheal Leow) for a through conversation.

Job Description:

Our client is a prominent industry leader, recognized for its innovation and rapid growth. With a talented IT team of over 100 professionals, the company is expanding its operations and remaining at the forefront of technological advancements. As part of their ongoing transformation, they are seeking a Senior Business Analyst / Assistant Manager - Enterprise Solutions to join their team and play a key role in driving their continued success.

Role & Responsibilities:

* Lead the design, planning, and management of end-to-end project delivery.
* Set resources, timelines, and budgets; evaluate solutions and manage issues.
* Collaborate with stakeholders, team members, and vendors to maximize project efficiency.
* Drive continuous improvement in IT practices, ensuring compliance with Group standards.
* Manage daily maintenance and optimize enterprise solution platforms.
* Evaluate vendor performance and oversee development and implementation work.
* Lead and mentor team members, setting goals and providing guidance.
* Stay current with industry trends and propose opportunities for business strategy enhancement.

Qualifications:

* Degree in IT, Computer Science, or related disciplines.
* 6-8 years of experience in IT application development with proven success in enterprise solutions design, development, and project management.
* Experience in ERP, CRM, HRIS and etc is a definite advantage.
* Experience in leading teams for enterprise systems development projects is a plus.
* Strong experience in managing vendors/solutions providers, including tendering, contract management, and negotiations.
* Experience with software architecture, integration design, packaged solution delivery, data analytics, and cloud technologies is advantageous.

The role offers a great and stable working environment with great career prospects. For interested parties, please submit your application with detailed CV to r.leow@washingtonfrank.com. The review of applications will continue until post is filled. Please reach out to +852 3008 3863 (Racheal Leow) for more information.

Job Description:

Currently, we are working with a leading global company that provides logistics and supply chain solutions with its headquartered in Hong Kong, with operations spanning over 70 countries. The company is seeking a dynamic and experienced Manager / Assistant Manager in the Finance department to support key projects and drive process re-engineering initiatives.

Key Responsibilities:

* Lead project planning and execution for various accounting system implementation/enhancements projects, ensuring alignment with business goals and timelines.
* Supervise, coach, and provide guidance to team members within the Financial Systems Section, helping them with systems analysis, design, and implementation.
* Collaborate with cross-functional teams, including IT development and business management, to ensure smooth integration and adoption of financial systems.
* Oversee and manage day-to-day administration activities related to SAP systems, ensuring optimal performance and functionality.
* Actively participate in system enhancements and re-engineering initiatives, providing insights and recommendations for continuous improvement.
* Provide responsive support and guidance to users, troubleshooting issues and ensuring system effectiveness.

Qualifications & Requirements:

* Bachelor's degree in Accounting, Information Technology, Computer Science, or a related field.
* Minimum of 5-8 years of hands-on experience with financial/accounting systems, particularly SAP FI/CO modules. Candidates with less experience may be considered for the Assistant Manager role.
* Proficiency in Excel VBA Macro Programming, MS Access, MS SQL, and Microsoft Power BI is an advantage.
* Previous experience in SAP functional consulting, financial data modeling, and data visualization is beneficial.
* Self-motivated, detail-oriented, and able to work under pressure with tight deadlines.
* Excellent communication skills, both written and spoken, in Chinese, English, and Mandarin.

Why Join Us?

This is an exciting opportunity to be part of a leading global company, contributing to critical system enhancements and innovations in the finance domain. You'll be part of a collaborative, fast-paced environment where your skills and expertise will be highly valued.

How to Apply:

If you are ready to take on this challenging and rewarding role, please send your resume (in Word format) to r.leow@washingtonfrank.com or call +852 3008 3863 for more information or any inquiries.

About the Role
Our client, a prestigious European-based multinational corporation, is renowned for offering a flexible and dynamic work environment. As part of their ongoing expansion in Asia, they are looking to hire a Business Support Officer / Specialist (SAP) to support various exciting functions within the company.

Key Responsibilities

* Act as the main point of contact in Hong Kong, working closely with the regional IT team based in Europe and liaising with other stakeholders to manage system maintenance and enhancements.
* Troubleshoot and resolve first-level SAP system issues raised by users, contributing to the achievement of the organization's business objectives.
* Provide expert guidance and support to business users while coordinating with offshore IT teams and external vendors.
* Prepare relevant documentation and training materials to facilitate knowledge transfer during development projects.
* Take on additional tasks as required.

Required Skills & Qualifications

* A degree in Computer Science, Information Systems, Computer Engineering, Business Administration, Logistics, or a related field.
* 0-2 years of experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
* Prior experience with SAP system support or implementation is a significant advantage.
* Strong analytical and problem-solving abilities with a demonstrated ability to work both independently and collaboratively.
* Excellent communication skills, with the ability to present ideas clearly.
* Proficiency in both written and spoken English and Chinese.

What We Offer

* A competitive salary package, along with attractive fringe benefits, including a Hybrid Working Policy and 20 days of Annual Leave.

If you are interested and meet the qualifications, please send your resume to r.leow@washingtonfrank.com or contact Racheal Leow at +852 3008 3863 for more details.

IT NOC Support Engineer/ Infrastructure Engineer.

Reporting to the Group IT Manager, this is an on-site role in Keele.

You will be a high-level technical resource in the US business with a principal responsibility of ensuring solutions within the company, and that all issues are resolved within the internal time frames and providing a sustainable resolution. This is a fantastic opportunity for an experience, dynamic and customer focused Business Systems Support engineer to join a fast-growing company. You will be a point of contact and coordinator of infrastructure support issues and request for the core system applications. The role would suit a candidate who is looking to work with a varied and challenging mix of off the shelf products, in-house development applications and third-party products. As such you will also assist in the management of the bug tracking, testing and application release management and fixes into our core infrastructure products and be a part of the technical change management team. You will be expected as a Team member to assist / support users in both the US and some support for the rest of the world when required.

QUALIFICATIONS:
Essential:
3years+ working in either a NOC or IT Support role
Office365 support
Microsoft Windows Server
Microsoft Windows Workstations Software
Domain Management both internal and external
Hyper-V support over a number of sites
Network switches
Networking including VPN
Good Communicator / Problem solving
Supporting Users locally and remotely when necessary
Ability to follow company processes and help create new ones when required
Support and assist local team members
Training of Internal Staff

Advantages:
Able to Drive with own car
Cisco Router
Epicor ERP
Salesforce CRM
Remote Hosting

RESPONSIBILITIES/DUTIES/FUNCTIONS/TASKS
* Support for the business infrastructure world-wide
* Ensure delivery of any activity to the highest professional standards.
* Monitor all Server / Switches and Workstation to make sure all working
* Be able to PIM new accusations into the systems
* Ensure resolutions are achieved within company time frames.
* Ensure a good relationship between the all teams world-wide
* Take ownership of escalated issues where necessary
* Track all incidents logged on system call logging tool
* Take ownership of issues and escalate when required to the next level support.
* Ability to develop and recommend solutions for problems/issues
* Ensure that effective change management control methodologies are operated.
* Assist in maintaining internal client satisfaction within the IT team.
* Provide as required a high level of technical input to the IT support team
* Help coach other Team Members
* Assisting in that third-party applications are installed and run effectively and efficiently across all in-house platforms - On-premise and cloud based

Job Description:

We are looking for exceptional talent to join our client's expanding team in Hong Kong. Our client is a globally recognized retail leader with over 50 years of history. This IT Analyst role is essential in supporting the IT business partnering function and engaging in daily operations within a dynamic, fast-paced environment.

Key Responsibilities:

* Serve as the IT liaison for assigned business areas, facilitating technology development, demand management, and solution exploration under IT Project Management team.
* Assist with all phases of system implementation, including testing, installation, configuration, upgrades, user training, and post-launch support.
* Execute the Extract, Transform, Load (ETL) process for efficient data integration.
* Utilize SQL and BI tools (e.g., Tableau, Power BI) to generate reports and conduct data analysis.
* Contribute to IT business analysis, process mapping, and project management tasks.
* Collaborate closely with business units and system vendors to provide application support.
* Identify and troubleshoot issues related to business applications, ensuring smooth operations.

Key Requirements:

* Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field.
* 1-2 years of relevant experience in a similar position, ideally within global-scale organizations.
* Experience in the supply chain, logistics, or sourcing fields is a plus.
* Proficiency in SQL Server and Microsoft 365 applications.
* Familiarity with system integration (e.g., EDI, API) is preferred.
* Excellent written and verbal communication skills in business English.
* Strong team player with excellent communication and presentation skills.
* Strong interpersonal skills with the ability to analyze problems and develop effective solutions.

Why Join Us?
Our client offers an attractive remuneration package and the opportunity to advance your career in a supportive and innovative team. If you're ready to take your career to the next level, we would love to hear from you! Please share your resume with us at r.leow@washingtonfrank.com or reach out directly to 3008 3863 (Racheal Leow) for more details.

Job Overview:
As the IT Infrastructure Manager, you will be responsible for overseeing the planning, deployment, and maintenance of all IT infrastructure systems within the organisation. You will work closely with key stakeholders to ensure seamless IT operations, providing reliable, secure, and efficient systems that support the business needs of a growing lighting manufacturing company.

Key Responsibilities:

IT Infrastructure Strategy & Management:
Develop and implement the overall IT infrastructure strategy in line with the company's goals, ensuring scalability, security, and reliability.

Network and Systems Administration:
Oversee the configuration, maintenance, and troubleshooting of the company's network, servers, and hardware, ensuring optimal performance and up time.

Cloud and On-Premises Solutions:
Manage a hybrid IT environment, integrating both cloud-based and on-premises solutions, ensuring smooth operations across the company.

Cybersecurity:
Collaborate with the security team to develop and implement measures to safeguard the IT infrastructure against potential threats, ensuring data privacy and compliance with industry standards.

Vendor Management:
Manage relationships with third-party vendors and service providers, ensuring cost-effective solutions, performance monitoring, and issue resolution.

Team Leadership and Development:
Lead, mentor, and develop a team of IT professionals, fostering a culture of continuous learning and improvement.

Disaster Recovery and Business Continuity:
Ensure that disaster recovery and business continuity plans are in place, tested, and effectively executed in the event of IT incidents.

Budget Management:
Oversee the IT infrastructure budget, ensuring optimal allocation of resources and cost control in line with business objectives.

Project Management:
Lead and manage IT infrastructure projects, ensuring timely delivery, budget adherence, and alignment with company goals.

Collaboration with Other Departments:
Work closely with other departments to understand their IT infrastructure needs and provide tailored solutions that support business operations, particularly in the areas of production and manufacturing.

Skills and Qualifications:

Proven experience (5+ years) in managing IT infrastructure, ideally within a manufacturing or industrial environment.
Strong knowledge of networking, cloud services, server management, vitalisation, and storage systems.
Hands-on experience with enterprise IT systems, including Windows Server, Active Directory, Exchange, and Microsoft 365.
Familiarity with IT security best practices and tools.
Experience with ERP systems integration and manufacturing technologies is a plus.
Strong leadership skills with the ability to mentor and develop IT teams.
Excellent problem-solving, communication, and project management skills.
Relevant certifications such as ITIL, Cisco, or Microsoft are preferred.

We are seeking a skilled Epicor Analyst to join our team based in Keele. In this role, you will be responsible for configuring, maintaining, and supporting the Epicor ERP system, working closely with business teams to ensure the system aligns with organisational needs. You will use your technical expertise and problem-solving skills to ensure smooth operation and optimisation of the Epicor platform, enabling efficient decision-making across the company.

Key Responsibilities:

System Configuration: Customise and configure the Epicor ERP system to meet the business requirements and improve internal processes.

Support & Troubleshooting: Provide first-line support for the Epicor system, resolve technical issues, and offer timely solutions to users.

Data Management: Oversee data accuracy and integrity by managing data imports, exports, and validation within the system.

Reporting: Develop and generate custom reports and dashboards to support business operations and provide actionable insights.

Training & Documentation: Deliver training to users on system functionality and create comprehensive user documentation to support system adoption and understanding.

Continuous Improvement: Identify areas for improvement in system performance and processes, proposing enhancements based on user feedback and system analysis.

Requirements:

Proven experience in configuring, supporting, and troubleshooting Epicor ERP systems.
Strong understanding of business processes and how they map to the Epicor system.
Excellent problem-solving skills and the ability to work collaboratively with different teams.
Experience with reporting tools, data management, and system customisation.
Ability to communicate complex technical issues in a clear and accessible manner.
Knowledge of system administration, system upgrades, and integration's within Epicor.
A proactive approach to continuous improvement, with an ability to suggest and implement process enhancements.
Desirable Skills:

Experience in ERP system implementations and upgrades.
Knowledge of additional ERP modules or related technologies.
Strong organisational and multitasking abilities.
Previous experience in user training and documentation.

Job Description:
Our client, a prominent multinational manufacturing company, is looking for a Senior Business Analyst. This key role will be responsible for leading the transformation of business processes across Sales & Marketing functions on a global scale, driving operational efficiency, and ensuring alignment with strategic objectives.

Key Responsibilities:

* Process Standardization: Establish and implement standardized processes across multiple regions for sales & marketing, in line with the company's operating model.
* Change Management: Define and manage change initiatives, including conducting impact assessments and developing training programs for smooth adoption of new systems and processes.
* Cross-Functional Collaboration: Partner with global teams, including sales and marketing teams, and third-party vendors, to define business requirements and ensure the smooth integration of new systems.
* Optimization & Innovation: Analyze and assess current processes to identify inefficiencies and implement optimizations that improve quality, reduce costs, and boost operational efficiency.
* Compliance & Reporting: Maintain adherence to global regulatory requirements and establish accurate financial and HR reporting frameworks for consistency across regions.
* KPI Development: Establish and monitor key performance indicators (KPIs) to evaluate the success of transformation efforts, ensuring continuous improvement.
* Leadership & Strategic Thinking: Challenge existing processes and propose innovative solutions to enhance sales and marketing operations, improving competitive advantage and operational excellence.
* Training & Knowledge Transfer: Ensure effective knowledge transfer by delivering thorough training, empowering end-users to successfully adopt and follow new processes and systems.

Qualifications & Experience:

* Educational Background: Bachelor's degree in Information Technology, Sales, Logistics, Marketing, or a related field.
* Experience: Proven experience in handling end-to-end project implementation and global business process transformation, particularly in Sales, Marketing or equivalent.
* Technical Skills: Strong knowledge of ERP/Sales-related systems and data reporting tools.
* Process Improvement Expertise: Demonstrated success in business process reengineering, system integration, and managing large-scale transformation initiatives.
* Stakeholder Engagement: Excellent interpersonal and communication skills, with a proven ability to engage and collaborate with stakeholders at all levels.

Preferred Qualifications:

* Certifications: Project Management certifications (PMP, Agile).
* Industry Expertise: Background in B2B, retail or related industries.
* Tools: Familiarity with project management tools such as Monday.com, Jira.

Why Join Us?
This is an exciting opportunity to make a significant impact by transforming the global operations of a major multinational. You will have the chance to work with a dynamic, cross-functional team, influence critical business processes, and contribute to the global ERP system implementation. If you're eager to drive meaningful change and help shape the future of business operations, we encourage you to apply.

Interested?
Please send your application to r.leow@washingtonfrank.com, or contact Racheal at 3008 3863 for a confidential conversation.

Job Description:

An exciting opportunity has arisen with a rapidly expanding in-house firm based in Hong Kong. They are seeking a HRIS Project Specialist to support the implementation of their HRIS system and further enhance business operations. This is a great opportunity for career advancement in a dynamic environment.

Key Responsibilities:

* Under the HR team, you will collaborate with internal teams and external vendors to ensure successful HRIS system implementation and ongoing management.
* Provide daily system support, addressing end-user inquiries and ensuring smooth system operation.
* Participate in HRIS project implementations and system enhancements such as UAT, configuration, security administration, report writing, post-go-live optimization, and cross-functional coordination to optimize efficiency and functionality
* Create training materials and user guides, and lead internal training sessions to ensure users are proficient with the system.
* Gather and analyze user requirements, offering practical solutions to improve system design and functionality.

Skills & Qualifications:

* Degree in Human Resources or a related field.
* Proven experience in HRIS project implementation and support.
* Familiarity with HRIS systems (such as SAP SuccessFactors, Workday, Oracle PeopleSoft) is a distinct advantage.
* Knowledge in key business areas such as HR & Admin, Automation, and Digitalization/System Integration is preferred.
* Ability to quickly identify issues and find practical solutions, thinking critically to enhance system performance.
* Fluent in both written and spoken English and Mandarin.

An attractive compensation package will be offered to the right candidate. This role offers a unique opportunity for career growth in a fast-paced, expanding firm. If you meet the qualifications and are interested, please send your resume to r.leow@washingtonfrank.com or call +852 3008 3863 for more information.