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Job Description:

We are seeking a skilled Senior Business Analyst to join a dynamic IT team within a leading organization with multiple lines of business. This role involves partnering closely with project managers, vendors, and internal stakeholders to drive the successful delivery of critical business applications, particularly in ERP.

Key Responsibilities:

* Collaborate with project teams to support timely delivery of projects, ensuring adherence to scope, budget, and quality standards.
* Facilitate communication and coordination between business users, vendors, and development teams to translate business requirements into clear functional specifications.
* Lead user acceptance testing efforts and manage feedback loops to guarantee smooth system implementations and change adoption.
* Assist in redesigning and optimizing business processes to improve efficiency and effectiveness across the organization.
* Prepare comprehensive documentation including business requirements, process flows, and training materials to support end-users and stakeholders.
* Provide regular project status updates and proactively manage multiple priorities in a fast-paced environment.

Candidate Profile:

* At least 5 years of experience in business process analysis and systems implementation.
* Strong communicator with excellent command of English and Chinese, both written and spoken.
* Proven ability to work collaboratively in team environments with a proactive and detail-oriented approach.
* Experience in ERP (D365 - preferred, Oracle, SAP) is a must.
* Familiarity with various business application systems such as CRM, order management, or similar platforms is preferred.
* Prior domain experience within the retail/supply chain field would be highly preferred.
* Adept at identifying process improvement opportunities and thinking strategically to add value beyond immediate project goals.
* Demonstrated capacity to manage competing deadlines and prioritize tasks effectively.

If you thrive in a role where you can make a tangible impact through business process innovation and stakeholder engagement, we would love to hear from you. Please send in your CV in word format to r.leow@washingtonfrank.com or reach +852 3008 3863 directly for a confidential discussion.

Job Description:

Our client is a one of the world's biggest multinational listed conglomerate with a diverse portfolio in different brands. They are currently seeking a Application Analyst (SAP S/4 HANA) with background in FI, CO or SD, MM modules to join their stable and growing team. This individual will play a pivotal role as a key member in the global rollout of the S/4 HANA project, contributing to the successful implementation and optimization of SAP systems across their operations.

Job Responsibilities:

* Work closely with business users to understand their requirements and business needs, delivering tailored SAP solutions.
* Responsible for designing system specifications, performing SAP configurations, conducting thorough testing, and documenting processes.
* Provide ongoing support for SAP systems (both ECC 6.0 and S/4HANA), ensuring seamless system performance and addressing any issues as they arise.
* Facilitate training sessions for end-users, including those based overseas, to ensure they are well-equipped to utilize SAP systems effectively and efficiently.
* Demonstrate a proactive, results-driven approach within the team, contributing to achieving organizational goals while maintaining high standards of performance.
* Provide consistent and reliable SAP support to regional offices, ensuring smooth operations and alignment with company-wide practices and objectives.
* Stay up-to-date with the latest SAP features, updates, and industry best practices, suggesting improvements or upgrades to optimize business operations and enhance system performance.

Job Requirements:

* Educational Background: A minimum of a Higher Diploma or a University degree (or higher) is required.
* SAP Expertise: Proven experience in SAP FICO/SDMM, with solid knowledge of SAP configuration and system setup.
* SAP S/4HANA Knowledge: Experience with or knowledge of SAP S/4HANA is highly preferred.
* Language Proficiency: Fluency in both written and spoken English and Cantonese is a must. Proficiency in Mandarin/Japanese will be considered an advantage.
* Willingness to Travel: Flexibility and readiness to travel internationally for business-related trips when required.
* Personal Attributes: A pleasant and professional demeanor with a strong team-oriented mindset, demonstrating a positive attitude and adaptability in the workplace.
* Communication & Interpersonal Skills: Excellent communication skills, with the ability to engage with stakeholders at all levels. Strong interpersonal skills to foster collaborative working relationships.
* Valid working visa holders can be considered.
This is a fantastic opportunity to work on cutting-edge projects within a dynamic and growing company. If you meet the qualifications and are ready to take the next step in your career, we would love to hear from you!

Please submit your application, including your resume in word version or email r.leow@washingtonfrank.com / reach 3008 3863 (Racheal Leow) for a through conversation.

Job Description
We are currently representing a leading group business in search of a skilled System Analyst (ERP) to join their enterprise technology team. This role focuses on supporting and enhancing core ERP platforms (Oracle EBS and Dynamics 365) and enterprise systems across Finance, Supply Chain, and Warehouse functions. The ideal candidate will bring both functional and technical knowledge to drive system improvements, troubleshoot complex issues, and support strategic IT initiatives across multiple platforms.

Key Responsibilities

* Lead the ongoing support, maintenance, and enhancement of enterprise systems including ERP (Dynamics 365 / Oracle EBS).
* Collaborate closely with business users, analysts, and external vendors to understand evolving business needs and translate them into scalable solutions.
* Manage system configurations and assess change requests to ensure alignment with governance and architecture standards.
* Participate in technical discussions around system integration, data flows, and process design across various modules.
* Troubleshoot and resolve complex issues across multiple systems, working with internal teams and vendors to ensure timely resolutions.
* Design and implement functional enhancements, reports, or workflows using tools such as X++, PL/SQL, and Power Platform.
* Maintain and update technical documentation, user manuals, and system configuration records.
* Support project delivery initiatives including new module rollouts, ERP migrations, or acquisition-driven systems integration.
* Contribute to training and adoption of new features, ensuring a smooth change management process for stakeholders.

Key Requirements

* Degree in Information Systems, Computer Science, or related field.
* Minimum 5 years of experience in system support or functional consulting across ERP platforms (preferably Dynamics 365 SCM, Oracle EBS, or similar).
* Strong functional understanding of Finance, Procurement, Inventory, or Warehouse Management processes.
* Familiarity with development or troubleshooting using X++, PL/SQL, Oracle Forms, or Power Automate is highly preferred.
* Experience working in cross-functional teams and managing third-party vendors or system integrators.
* Proficient in conducting root cause analysis, functional documentation, and system optimization.
* Excellent problem-solving, communication, and stakeholder engagement skills.
* Experience with reporting tools such as Power BI and integrations via Azure or related platforms is a plus.

If you're looking to join a dynamic environment where you can contribute to enterprise-level digital transformation, this role offers the opportunity to work across multiple systems and business functions in a highly collaborative setting. Please do not hesitate to apply now or share your CV in word to r.leow@washingtonfrank.com (+852 3008 3863) for a private discussion.

Job Description:
Our client is a fast-growing, innovative IT solutions provider committed to delivering exceptional technology services to its clients. We're looking for an experienced IT Business Development Executive to join our dynamic team and drive growth within the market.

Role Overview:
As an IT Business Development Executive, you will be reporting to the team's Senior Manager and responsible for generating new business opportunities, cultivating client relationships, and driving the sales of our ERP solutions and other IT services.

Key Responsibilities:

* Identify and generate new business opportunities in the IT solutions space, focusing on ERP systems and software solutions.
* Build and maintain strong relationships with key decision-makers at prospective and existing client organizations.
* Develop and execute strategic sales plans to meet revenue targets and grow the customer base.
* Lead the sales process from initial contact to close, including conducting presentations, proposals, and contract negotiations.
* Collaborate with internal teams (technical team members, consultants) to tailor ERP solutions that meet clients' specific needs and business objectives.
* Provide market intelligence, feedback, and recommendations to improve our offerings and sales strategies.
* Stay current with industry trends, emerging technologies, and competitor activities to ensure a competitive edge.

Required Qualifications:

* Proven experience in IT sales or business development, with a focus on ERP systems preferred.
* Understanding of ERP solutions and with similar industry background experience are great plus.
* Demonstrated success in generating leads, managing sales cycles, and achieving revenue goals.
* Excellent communication, negotiation, and presentation skills.
* Ability to build and maintain relationships with C-level executives and key stakeholders.
* Strong problem-solving abilities and a client-centric approach to sales.
* Self-motivated, results-driven, and comfortable working independently and as part of a team.

Why Join Us?

* Competitive salary and performance-based incentives.
* A collaborative and supportive work environment.
* Opportunity for career growth in a rapidly expanding company.
* Access to continuous learning and professional development opportunities.

If you are a driven and results-oriented business development professional with a passion for IT solutions and ERP systems, we'd love to hear from you! Please send your resume to r.leow@washingtonfrank.com or call 3008 3863 for a private and confidential conversation.

Job Description:

We are partnering with a global industry leader with global operations in over 70 countries to seek for a proactive SAP FICO Manager / Assistant Manager to lead critical projects and drive end-to-end process re-engineering within their Finance function.

Key Responsibilities:

* Lead project planning and execution for various accounting system implementation/enhancements projects, ensuring alignment with business goals and timelines.
* Supervise, coach, and provide guidance to team members within the finance systems section, helping them with systems analysis, design, and implementation.
* Collaborate with cross-functional teams, including IT development and business management, to ensure smooth integration and adoption of financial systems.
* Oversee and manage day-to-day administration activities related to SAP systems, ensuring optimal performance and functionality.
* Actively participate in system enhancements and re-engineering initiatives, providing insights and recommendations for continuous improvement.
* Provide responsive support and guidance to users, troubleshooting issues and ensuring system effectiveness.

Qualifications & Requirements:

* Bachelor's degree in Accounting, Information Technology, Computer Science, or a related field.
* Minimum of 5-8 years of hands-on experience with financial/accounting systems, particularly SAP FI/CO modules. Candidates with less experience may be considered for the Assistant Manager role.
* Proficiency in Excel VBA Macro Programming, MS Access, MS SQL, and Microsoft Power BI is an advantage.
* Previous experience in SAP functional consulting, financial data modeling, and data visualization is beneficial.
* Self-motivated, detail-oriented, and able to work under pressure with tight deadlines.
* Excellent communication skills, both written and spoken, in Chinese, English, and Mandarin.

Why Join Us?

This is an exciting opportunity to be part of a leading global company, contributing to critical system enhancements and innovations in the finance domain. You'll be part of a collaborative, fast-paced environment where your skills and expertise will be highly valued.

How to Apply:

If you are ready to take on this challenging and rewarding role, please send your resume (in Word format) to r.leow@washingtonfrank.com or call +852 3008 3863 for more information or any inquiries.

Senior SAP Integration Expert / Team Lead

Our client is looking for a skilled and experienced Senior SAP Integration expert, someone who is ready to take the step up and lead an exciting diverse team.

We are looking for someone experienced with SAP's integration tools with the ability to solve complex technical tasks and projects, who is up to date on the latest technologies and can contribute with technical architecture, while not being afraid to be hands-on when needed.

Our client offers a central and visible role internally in the organisation where you will have the opportunity to influence and drive important projects, a dynamic working environment in an industry that is constantly evolving, opportunities for professional development and career growth and employee discounts.

Responsibilities:

* Ensure seamless integration's between cloud platforms/applications and on-premise systems to and from ECC, with advantageous experience in S4HANA.
* Take an active role in the design, implementation, and maintenance of integration's between SAP systems and cloud applications
* Lead a multidisciplinary team consisting of integration consultants, front- and back-end developers
* Advising your organisation by keeping up to date with the latest technological advancements.
* Facilitate continuous professional development in the team by providing access to the necessary tools and resources to ensure high quality in the work.
* Actively participate in day-to-day operational operations, including managing projects and other critical tasks.

Requirements include:

* Several years of experience combining technical expertise with leadership or collaboration in multidisciplinary teams.
* Very good knowledge of SAP's integration tools, including PI/PO, B2B and CPI/Integration Suite; Experience with Event Mesh and API Management is an advantage.
* Deep understanding of SAP-specific integration technologies such as IDOC, OData, REST, and Web Services.
* Good knowledge of SAP BTP
* Ability to communicate clearly both orally and in writing in Nordic languages as well as English.

Job Description

Our in-house client is seeking an experienced Senior SAP SuccessFactors Consultant to join their growing and dynamic team supporting key HR technology initiatives and new project implementations. The ideal candidate will have a strong background in SuccessFactors module configuration and support, with a focus on delivering effective solutions and ensuring seamless system integration.

Responsibilities:

* Collaborate closely with business stakeholders to gather and analyze user requirements, translating them into clear functional specifications and obtaining sign-off.
* Provide ongoing support and configuration for various SuccessFactors modules, including Employee Central, Benefits, Leave Management, Timesheets, Recruiting, Learning, Performance & Goals, Onboarding, and Offboarding.
* Assist in planning, executing, and documenting comprehensive testing cycles, including unit testing, system integration testing, and user acceptance testing.
* Partner with vendors and internal teams to support application maintenance, upgrades, patches, and troubleshooting efforts.
* Manage integration points between SuccessFactors and other business systems such as SAP S/4HANA, payroll platforms, and third-party applications.
* Maintain strong communication with end users and key stakeholders, ensuring alignment and rapport throughout projects.

Qualifications:

* Bachelor's degree in Information Technology, Computer Science, or related field.
* At least 5 years of hands-on experience working with SuccessFactors modules and providing functional support.
* Knowledge of integration between SuccessFactors and ERP systems (e.g., SAP S/4HANA), Concur, or other third-party tools.
* Familiarity with data analysis technologies is a plus.
* Strong analytical and problem-solving skills to evaluate requirements and propose practical solutions.
* Proven ability to troubleshoot functional and technical issues efficiently.
* Experience with HR process automation and efficiency improvements is advantageous.
* Ability to manage multiple priorities independently in a fast-paced environment.
* Excellent interpersonal skills with experience working across cross-functional teams and external vendors.
* Experience in system testing, user training, and documentation is essential.

If you are passionate about HR technology and have a proven track record supporting SuccessFactors solutions, we invite you to apply and be part of a forward-thinking team driving digital transformation. Please send your CV in word format to r.leow@washingtonfrank.com for a more thorough conversation.

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Missions & Responsabilités

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Assurer le support et la maintenance des applications métiers (RH, Finance, BI)
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Fournir un support fonctionnel de niveau 2 aux utilisateurs
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Proposer et mettre en œuvre des améliorations applicatives
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Piloter les prestataires externes (éditeurs, intégrateurs)
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Participer aux ateliers de conception, aux tests et aux formations utilisateurs
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Documenter les évolutions, les processus et les supports de formation

Compétences & Profil recherché

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Formation supérieure avec 2 à 3 ans d'expérience minimum
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Connaissance fonctionnelle des métiers RH
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Expérience avec des outils RH (idéalement Cegid HRU, Talentsoft)
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Expérience ou connaissance des ERP (SAP FI/CO/CO-PA souhaité)
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Capacité à formaliser des besoins techniques et fonctionnels
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Sens du service, esprit d'analyse, autonomie
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Envie d'apprendre et d'évoluer dans un environnement multi-systèmes

Avantages

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Rémunération attractive : fixe attractif + variables
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Poste basé en Île-de-France (mobilité raisonnable / flexibilité possible)
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Rôle transverse et exposé, avec une forte dimension métier
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Équipe dynamique, projets variés, contexte applicatif riche

We are seeking an experienced Implementation Consultant with a strong background in ERP systems-ideally Acumatica-to join our dynamic team. Based in the East Midlands, this role involves delivering end-to-end ERP implementations for a diverse client base, primarily across the distribution and manufacturing sectors.

You will work closely with clients to understand their business operations and provide tailored system solutions that support growth and efficiency. This is a fantastic opportunity to become part of a growing team and contribute to exciting digital transformation projects.

Key Responsibilities

Business Analysis & Implementation

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Understand client business processes and identify how Acumatica or similar ERP systems can support their operations.
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Configure systems to support financial, distribution, and manufacturing functions.
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Interpret requirements and deliver software implementations aligned with business goals.
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Create project documentation including specifications, process guides, and training materials.
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Deliver training sessions to end users and internal stakeholders.

Technical Expertise

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Implement and configure ERP solutions (experience with Acumatica is highly desirable).
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Maintain strong Microsoft Excel and data reporting skills.
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Pass and maintain relevant Acumatica certifications.
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Understand and support system integration's with other platforms.

Client Engagement & Communication

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Build strong relationships with clients, adapting communication styles to suit all business levels.
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Work closely with project teams to meet deadlines and exceed customer expectations.
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Complete project administration tasks in a timely manner.

Project Delivery

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Manage time effectively to meet multiple deadlines across various projects.
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Travel to client sites when necessary (travel within the UK, occasional overnight stays).
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Support ongoing business development through high-quality service delivery.

Required Skills & Experience

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Prior ERP implementation experience-ideally with Acumatica, MS Dynamics 365, or Net Suite.
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Strong finance and accounting knowledge (GL, AR/AP, deferred revenue, consolidations, multi-currency, etc.).
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Experience in distribution and manufacturing environments.
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Ability to produce professional documentation and deliver end-user training.
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Excellent interpersonal, verbal, and written communication skills.
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Full UK driving licence and access to own vehicle.

Personal Attributes

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Proactive, professional, and self-motivated.
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Comfortable working independently and in team environments.
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Strong organisational and planning skills.
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Flexible and adaptable to changing priorities and client needs.
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Committed to continuous learning and development.

Culture & Benefits

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Collaborative, supportive team culture.
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Opportunities for professional growth and certification.
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Hybrid working with flexibility based on project needs.
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Contribution to a growing business making a real impact for clients.

If you are passionate about ERP systems, enjoy working with clients, and are looking for a role where you can make a real difference - we'd love to hear from you.

Job Description

The Epicor Business Analyst/Developer is a hybrid technical-functional role responsible for enhancing and supporting the Epicor ERP system. This includes business analysis, system customization, end-user support, and continuous improvement of ERP processes. The position is ideal for someone with a strong Epicor background and a balance of analytical and development skills.

Roles and Responsibilities

Business Analysis

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Work with stakeholders to gather business needs.
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Identify process inefficiencies and recommend ERP-based solutions.
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Produce functional specs and documentation.

Development

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Customize Epicor ERP (reports, BPMs, dashboards).
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Use Epicor development tools (BPMs, BAQs, custom coding).
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Validate through testing and QA.

Help Desk & Support

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Act as 1st-level ERP support.
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Troubleshoot user/system issues.
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Maintain documentation and build a knowledge base.

Training

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Develop and deliver user training and materials.
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Guide users in ERP best practices.

Continuous Improvement

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Stay up to date on Epicor upgrades and trends.
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Participate in ERP upgrades and process improvement initiatives.



Skills and Qualifications





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Bachelor's in CS, IS, Business, or related field.
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Proven Epicor ERP experience.
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Strong SQL and reporting tools (SSRS, Epicor Report Designer).
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Analytical, independent, team-oriented, and communicative.
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U.S. work authorization.
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Experience in manufacturing/distribution industries.
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Familiarity with Epicor modules (Finance, SCM, Production).
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API and system integration knowledge.

Benefits



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Salary based on skills, experience, and market rates.
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Competitive benefits including health insurance, 401(k), PTO, holidays, and EAP.
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Inclusive and supportive work environment.