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Job Description:
Our client, a prominent multinational manufacturing company, is looking for a Senior Business Analyst. This key role will be responsible for leading the transformation of business processes across Sales & Marketing functions on a global scale, driving operational efficiency, and ensuring alignment with strategic objectives.

Key Responsibilities:

* Process Standardization: Establish and implement standardized processes across multiple regions for sales & marketing, in line with the company's operating model.
* Change Management: Define and manage change initiatives, including conducting impact assessments and developing training programs for smooth adoption of new systems and processes.
* Cross-Functional Collaboration: Partner with global teams, including sales and marketing teams, and third-party vendors, to define business requirements and ensure the smooth integration of new systems.
* Optimization & Innovation: Analyze and assess current processes to identify inefficiencies and implement optimizations that improve quality, reduce costs, and boost operational efficiency.
* Compliance & Reporting: Maintain adherence to global regulatory requirements and establish accurate financial and HR reporting frameworks for consistency across regions.
* KPI Development: Establish and monitor key performance indicators (KPIs) to evaluate the success of transformation efforts, ensuring continuous improvement.
* Leadership & Strategic Thinking: Challenge existing processes and propose innovative solutions to enhance sales and marketing operations, improving competitive advantage and operational excellence.
* Training & Knowledge Transfer: Ensure effective knowledge transfer by delivering thorough training, empowering end-users to successfully adopt and follow new processes and systems.

Qualifications & Experience:

* Educational Background: Bachelor's degree in Information Technology, Sales, Logistics, Marketing, or a related field.
* Experience: Proven experience in handling end-to-end project implementation and global business process transformation, particularly in Sales, Marketing or equivalent.
* Technical Skills: Strong knowledge of ERP/Sales-related systems and data reporting tools.
* Process Improvement Expertise: Demonstrated success in business process reengineering, system integration, and managing large-scale transformation initiatives.
* Stakeholder Engagement: Excellent interpersonal and communication skills, with a proven ability to engage and collaborate with stakeholders at all levels.

Preferred Qualifications:

* Certifications: Project Management certifications (PMP, Agile).
* Industry Expertise: Background in B2B, retail or related industries.
* Tools: Familiarity with project management tools such as Monday.com, Jira.

Why Join Us?
This is an exciting opportunity to make a significant impact by transforming the global operations of a major multinational. You will have the chance to work with a dynamic, cross-functional team, influence critical business processes, and contribute to the global ERP system implementation. If you're eager to drive meaningful change and help shape the future of business operations, we encourage you to apply.

Interested?
Please send your application to r.leow@washingtonfrank.com, or contact Racheal at 3008 3863 for a confidential conversation.

About the Role
Our client, a prestigious European-based multinational corporation, is renowned for offering a flexible and dynamic work environment. As part of their ongoing expansion in Asia, they are looking to hire a Business Support Officer / Specialist (SAP) to support various exciting functions within the company.

Key Responsibilities

* Act as the main point of contact in Hong Kong, working closely with the regional IT team based in Europe and liaising with other stakeholders to manage system maintenance and enhancements.
* Troubleshoot and resolve first-level SAP system issues raised by users, contributing to the achievement of the organization's business objectives.
* Provide expert guidance and support to business users while coordinating with offshore IT teams and external vendors.
* Prepare relevant documentation and training materials to facilitate knowledge transfer during development projects.
* Take on additional tasks as required.

Required Skills & Qualifications

* A degree in Computer Science, Information Systems, Computer Engineering, Business Administration, Logistics, or a related field.
* 0-2 years of experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
* Prior experience with SAP system support or implementation is a significant advantage.
* Strong analytical and problem-solving abilities with a demonstrated ability to work both independently and collaboratively.
* Excellent communication skills, with the ability to present ideas clearly.
* Proficiency in both written and spoken English and Chinese.

What We Offer

* A competitive salary package, along with attractive fringe benefits, including a Hybrid Working Policy and 20 days of Annual Leave.

If you are interested and meet the qualifications, please send your resume to r.leow@washingtonfrank.com or contact Racheal Leow at +852 3008 3863 for more details.

Job Description



We are looking for an experienced Senior Business Analyst with expertise in SAP SuccessFactors to join our team. In this role, you will be responsible for supporting the end-to-end implementation of SAP HCM Suite, working closely with business stakeholders to ensure high-quality delivery of solutions that meet business needs.

Responsibilities:

* Participate in all project phases, including planning, design, development, integration, testing, and post-go-live support for SAP SuccessFactors within the group.
* Lead requirements gathering workshops, perform fit-gap analysis, and define business processes and data flows.
* Configure SuccessFactors modules to align with business requirements and ensure system efficiency.
* Collaborate with internal IT teams and external vendors to implement system changes and improvements.
* Conduct user training, facilitate User Acceptance Testing (UAT), and provide post-deployment support.
* Monitor project progress, ensuring timely delivery within scope and budget, while identifying and mitigating risks.

Qualifications:

* 5+ years of experience in IT and at least 3 years in HRIS or SAP SuccessFactors implementations.
* Strong knowledge of SAP SuccessFactors modules, including requirements gathering, design, and deployment.
* Experience in process optimization, system integration, and application support.
* Familiarity with the software development lifecycle (SDLC) and project management.
* SAP SuccessFactors certification is a plus.
* Bachelor's degree in Computer Science, IT, HR, or a related field.
* Proficiency in English, Cantonese, and Mandarin.
* Candidates with less experience will be considered as Business Analyst.

My client offers attractive annual leaves, double pay and attractive performance bonus. It is a stable yet growing industry with lots of upcoming projects expected to be completed in a few years time. If you are interested, please do not hesitate to 'apply' to this role or reach me via 3008 3863 / r.leow@washingtonfrank.com for a private conversation.

Job Description:

Currently, we are working with a leading global company that provides logistics and supply chain solutions with its headquartered in Hong Kong, with operations spanning over 70 countries. The company is seeking a dynamic and experienced Manager / Assistant Manager in the Finance department to support key projects and drive process re-engineering initiatives.

Key Responsibilities:

* Lead project planning and execution for various accounting system implementation/enhancements projects, ensuring alignment with business goals and timelines.
* Supervise, coach, and provide guidance to team members within the Financial Systems Section, helping them with systems analysis, design, and implementation.
* Collaborate with cross-functional teams, including IT development and business management, to ensure smooth integration and adoption of financial systems.
* Oversee and manage day-to-day administration activities related to SAP systems, ensuring optimal performance and functionality.
* Actively participate in system enhancements and re-engineering initiatives, providing insights and recommendations for continuous improvement.
* Provide responsive support and guidance to users, troubleshooting issues and ensuring system effectiveness.

Qualifications & Requirements:

* Bachelor's degree in Accounting, Information Technology, Computer Science, or a related field.
* Minimum of 5-8 years of hands-on experience with financial/accounting systems, particularly SAP FI/CO modules. Candidates with less experience may be considered for the Assistant Manager role.
* Proficiency in Excel VBA Macro Programming, MS Access, MS SQL, and Microsoft Power BI is an advantage.
* Previous experience in SAP functional consulting, financial data modeling, and data visualization is beneficial.
* Self-motivated, detail-oriented, and able to work under pressure with tight deadlines.
* Excellent communication skills, both written and spoken, in Chinese, English, and Mandarin.

Why Join Us?

This is an exciting opportunity to be part of a leading global company, contributing to critical system enhancements and innovations in the finance domain. You'll be part of a collaborative, fast-paced environment where your skills and expertise will be highly valued.

How to Apply:

If you are ready to take on this challenging and rewarding role, please send your resume (in Word format) to r.leow@washingtonfrank.com or call +852 3008 3863 for more information or any inquiries.

Job Description:

A leading global organization is seeking an experienced Senior IT Manager, Oracle EBS to lead their Oracle application support and development operations across multiple regions. This role will involve overseeing the effective management of Oracle systems across multiple regions and ensuring smooth operations within the business.

Job Responsibilities:

* Report to CFO to plan and coordinate internal and external resources for the execution of IT projects, contributing to the company's strategic objectives.
* Lead the support and development of Oracle applications, representing the IT department in global initiatives.
* Contribute to the design and enhancement of global Oracle system architecture, integration processes, and long-term capability development.
* Supervise and guide third-party vendors in system development projects.
* Identify opportunities for operational improvements and assist in crafting proposals for system optimizations and new developments.
* Define and enforce standard operating procedures (SOP) for Oracle system support.
* Participate in integration projects, working to connect Oracle applications with other IT systems.
* Ensure training documentation is created for IT staff and key users as necessary.

Required Qualifications:

* A degree in Computer Science or a related field.
* At least 8-10 years of experience in managing Oracle EBS application systems across finance, logistics, manufacturing modules.
* Familiar with Project Management, Solution Analysis with proven experience with the implementation and ongoing maintenance of Oracle EBS R12.
* Expertise in managing Oracle EBS integration with third-party systems.
* Sound knowledge in Oracle Forms & Reports, database packages and etc.
* Experience managing stakeholder relationships across multiple levels and departments.
* Exceptional communication and interpersonal skills.
* Fluency in both written and spoken English and Cantonese.

Why Apply:
This is an exciting opportunity to work in a global, dynamic environment with a focus on both strategic and operational excellence. The company values innovation, collaboration, and continuous improvement. Please feel free to share your most updated CV in word version to r.leow@washingtonfrank.com to apply or call 3008 3863 to gather more information.

Job Description:

An exciting opportunity has arisen with a rapidly expanding in-house firm based in Hong Kong. They are seeking a HRIS Project Specialist to support the implementation of their HRIS system and further enhance business operations. This is a great opportunity for career advancement in a dynamic environment.

Key Responsibilities:

* Under the HR team, you will collaborate with internal teams and external vendors to ensure successful HRIS system implementation and ongoing management.
* Provide daily system support, addressing end-user inquiries and ensuring smooth system operation.
* Participate in HRIS project implementations and system enhancements such as UAT, configuration, security administration, report writing, post-go-live optimization, and cross-functional coordination to optimize efficiency and functionality
* Create training materials and user guides, and lead internal training sessions to ensure users are proficient with the system.
* Gather and analyze user requirements, offering practical solutions to improve system design and functionality.

Skills & Qualifications:

* Degree in Human Resources or a related field.
* Proven experience in HRIS project implementation and support.
* Familiarity with HRIS systems (such as SAP SuccessFactors, Workday, Oracle PeopleSoft) is a distinct advantage.
* Knowledge in key business areas such as HR & Admin, Automation, and Digitalization/System Integration is preferred.
* Ability to quickly identify issues and find practical solutions, thinking critically to enhance system performance.
* Fluent in both written and spoken English and Mandarin.

An attractive compensation package will be offered to the right candidate. This role offers a unique opportunity for career growth in a fast-paced, expanding firm. If you meet the qualifications and are interested, please send your resume to r.leow@washingtonfrank.com or call +852 3008 3863 for more information.

Job Description:
Our client, a prominent multinational manufacturing company, is looking for a Group Transformation IT Business Process Specialist. This key role will be responsible for leading the transformation of business processes across Sales & Marketing functions on a global scale, driving operational efficiency, and ensuring alignment with strategic objectives.

Key Responsibilities:

* Process Standardization: Establish and implement standardized processes across multiple regions for sales & marketing, in line with the company's operating model.
* Change Management: Define and manage change initiatives, including conducting impact assessments and developing training programs for smooth adoption of new systems and processes.
* Cross-Functional Collaboration: Partner with global teams, including sales and marketing teams, and third-party vendors, to define business requirements and ensure the smooth integration of new systems.
* Optimization & Innovation: Analyze and assess current processes to identify inefficiencies and implement optimizations that improve quality, reduce costs, and boost operational efficiency.
* Compliance & Reporting: Maintain adherence to global regulatory requirements and establish accurate financial and HR reporting frameworks for consistency across regions.
* KPI Development: Establish and monitor key performance indicators (KPIs) to evaluate the success of transformation efforts, ensuring continuous improvement.
* Leadership & Strategic Thinking: Challenge existing processes and propose innovative solutions to enhance sales and marketing operations, improving competitive advantage and operational excellence.
* Training & Knowledge Transfer: Ensure effective knowledge transfer by delivering thorough training, empowering end-users to successfully adopt and follow new processes and systems.

Qualifications & Experience:

* Educational Background: Bachelor's degree in Information Technology, Sales, Logistics, Marketing, or a related field.
* Experience: Proven experience in handling end-to-end project implementation and global business process transformation, particularly in Sales, Marketing or equivalent.
* Technical Skills: Strong knowledge of ERP/Sales-related systems (CRM, POS) and data reporting tools.
* Process Improvement Expertise: Demonstrated success in business process reengineering, system integration, and managing large-scale transformation initiatives.
* Stakeholder Engagement: Excellent interpersonal and communication skills, with a proven ability to engage and collaborate with stakeholders at all levels.

Preferred Qualifications:

* Certifications: Project Management certifications (PMP, Agile).
* Industry Expertise: Background in B2B, retail or related industries.
* Tools: Familiarity with project management tools such as Monday.com, Jira.

Why Join Us?
This is an exciting opportunity to make a significant impact by transforming the global operations of a major multinational. You will have the chance to work with a dynamic, cross-functional team, influence critical business processes, and contribute to the global ERP system implementation. If you're eager to drive meaningful change and help shape the future of business operations, we encourage you to apply.

Interested?
Please send your application to r.leow@washingtonfrank.com, or contact Racheal at 3008 3863 for a confidential conversation.

Job Description:

Our client is a prominent industry leader, recognized for its innovation and rapid growth. With a talented IT team of over 100 professionals, the company is expanding its operations and remaining at the forefront of technological advancements. As part of their ongoing transformation, they are seeking a Senior Business Analyst / Assistant Manager - Enterprise Solutions to join their team and play a key role in driving their continued success.

Role & Responsibilities:

* Lead the design, planning, and management of end-to-end project delivery.
* Set resources, timelines, and budgets; evaluate solutions and manage issues.
* Collaborate with stakeholders, team members, and vendors to maximize project efficiency.
* Drive continuous improvement in IT practices, ensuring compliance with Group standards.
* Manage daily maintenance and optimize enterprise solution platforms.
* Evaluate vendor performance and oversee development and implementation work.
* Lead and mentor team members, setting goals and providing guidance.
* Stay current with industry trends and propose opportunities for business strategy enhancement.

Qualifications:

* Degree in IT, Computer Science, or related disciplines.
* 6-8 years of experience in IT application development with proven success in enterprise solutions design, development, and project management.
* Experience in ERP, CRM, HRIS and etc is a definite advantage.
* Experience in leading teams for enterprise systems development projects is a plus.
* Strong experience in managing vendors/solutions providers, including tendering, contract management, and negotiations.
* Experience with software architecture, integration design, packaged solution delivery, data analytics, and cloud technologies is advantageous.

The role offers a great and stable working environment with great career prospects. For interested parties, please submit your application with detailed CV to r.leow@washingtonfrank.com. The review of applications will continue until post is filled. Please reach out to +852 3008 3863 (Racheal Leow) for more information.

Job Description

My client is a global leader within its industry with a reputable history. Currently, they are looking for an Analyst Programmer (ERP) to join their expanding team to support their SAP/ERP implementation projects and other system integrations.

Responsibilities:

* Report to SAP Solution Architect and business users to comprehend requirements and involve in business system designs process
* Prepare both functional and technical design documents, specifications, training documents and provide user training
* Conduct system integration test (SIT) / user acceptance test (UAT) to ensure programs function correctly and troubleshoot any issues that arise
* Provide support for SAP solutions, resolving technical issues and manage bug fixes
* Involve in system integrations with other business applications

Requirements:

* Bachelor's degree in Computer Science, Information Technology or related discipline
* Experience in programming / development is a MUST
* Knowledge and experience in SAP/ERP system would be a great plus
* Ability to work independently as a team player with a can-do attitude
* Strong communication skills, verbal and written, in English and Chinese
* Fresh graduates are also welcome

My client offers 18 days AL (birthday leave included), double pay and attractive performance bonus. It is a stable yet growing industry with lots of upcoming projects expected to be completed in a few years time. If you are interested, please do not hesitate to 'apply' to this role or reach me via 3008 3863 / r.leow@washingtonfrank.com for a private conversation.

Job Description:

Our client is a one of the world's biggest multinational listed conglomerate with a diverse portfolio in different brands. They are currently seeking a Application Analyst (SAP S/4 HANA) with background in FI, CO or SD, MM modules to join their stable and growing team. This individual will play a pivotal role as a key member in the global rollout of the S/4 HANA project, contributing to the successful implementation and optimization of SAP systems across their operations.

Job Responsibilities:

* Work closely with business users to understand their requirements and business needs, delivering tailored SAP solutions.
* Responsible for designing system specifications, performing SAP configurations, conducting thorough testing, and documenting processes.
* Provide ongoing support for SAP systems (both ECC 6.0 and S/4HANA), ensuring seamless system performance and addressing any issues as they arise.
* Facilitate training sessions for end-users, including those based overseas, to ensure they are well-equipped to utilize SAP systems effectively and efficiently.
* Demonstrate a proactive, results-driven approach within the team, contributing to achieving organizational goals while maintaining high standards of performance.
* Provide consistent and reliable SAP support to regional offices, ensuring smooth operations and alignment with company-wide practices and objectives.
* Stay up-to-date with the latest SAP features, updates, and industry best practices, suggesting improvements or upgrades to optimize business operations and enhance system performance.

Job Requirements:

* Educational Background: A minimum of a Higher Diploma or a University degree (or higher) is required.
* SAP Expertise: Proven experience in SAP FICO/SDMM, with solid knowledge of SAP configuration and system setup.
* SAP S/4HANA Knowledge: Experience with or knowledge of SAP S/4HANA is highly preferred.
* Language Proficiency: Fluency in both written and spoken English and Cantonese is a must. Proficiency in Mandarin/Japanese will be considered an advantage.
* Willingness to Travel: Flexibility and readiness to travel internationally for business-related trips when required.
* Personal Attributes: A pleasant and professional demeanor with a strong team-oriented mindset, demonstrating a positive attitude and adaptability in the workplace.
* Communication & Interpersonal Skills: Excellent communication skills, with the ability to engage with stakeholders at all levels. Strong interpersonal skills to foster collaborative working relationships.
* Valid working visa holders can be considered.
This is a fantastic opportunity to work on cutting-edge projects within a dynamic and growing company. If you meet the qualifications and are ready to take the next step in your career, we would love to hear from you!

Please submit your application, including your resume in word version or email r.leow@washingtonfrank.com / reach 3008 3863 (Racheal Leow) for a through conversation.