We are seeking a highly skilled and experienced Senior ERP Functional Consultant to lead the implementation and optimisation of enterprise resource planning (ERP) solutions. This role will focus on analysing client business processes, configuring ERP modules to meet client needs, and providing expert advice across key areas such as Finance, Manufacturing, Supply Chain, and Customer Relationship Management (CRM). The successful candidate will also be responsible for mentoring a small team of consultants, overseeing project delivery, and ensuring the successful adoption of the ERP system within client organisations.
Key Responsibilities:
Solution Design and Implementation:
Lead the design, configuration, and implementation of ERP solutions across multiple industries.
Collaborate with clients to understand their business processes and recommend best-practice ERP solutions tailored to their needs.
Customise ERP modules to align with client specifications and operational requirements.
Provide expertise across various modules such as Finance, Manufacturing, Supply Chain, and CRM, ensuring a cohesive and optimised solution.
Work in close collaboration with technical teams to guarantee seamless integration between functional and technical components.
Project Leadership and Client Engagement:
Serve as the primary functional consultant on ERP implementation projects, ensuring that deliverables are met on time and within scope.
Facilitate client workshops to define requirements, clarify expectations, and provide training to end-users.
Develop comprehensive functional specifications, process flow documentation, and test plans to guide project success.
Oversee User Acceptance Testing (UAT), manage issue resolution, and provide ongoing support throughout the implementation phase.
Work with project managers to monitor project time-lines, mitigate risks, and ensure the project stays within budget.
Team Leadership and Development:
Manage and mentor a team of functional consultants, guiding them in project execution, ensuring high-quality delivery, and providing professional growth opportunities.
Foster an environment of continuous improvement by encouraging knowledge sharing, collaboration, and skill development within the team.
Coordinate resource allocation to ensure that project needs are met and workloads are balanced effectively.
Conduct performance reviews, provide constructive feedback, and support the team's development initiatives.
Continuous Improvement and Best Practices:
Stay informed on the latest developments within ERP technologies, particularly in relation to system advancements and industry trends.
Contribute to the development of internal consulting methodologies, best practices, and reusable templates to improve efficiency and quality of delivery.
Identify opportunities for system enhancements and process improvements within client organisations to optimise ERP performance.
Share insights and recommendations for enhancing client processes and work-flows to drive greater efficiency and business value.
Key Skills & Experience:
At least 7 years of experience in ERP functional consulting with proven expertise in implementing solutions within industries such as manufacturing, finance, supply chain, and CRM.
In-depth knowledge of ERP software modules, including Finance, Manufacturing, Supply Chain, and CRM, and the ability to configure and optimise them to meet specific business needs.
Strong background in business process analysis and the ability to design effective solutions based on client requirements.
Exceptional client-facing skills with a focus on building and maintaining strong relationships with stakeholders.
Experience in creating detailed documentation, training materials, and user manuals that translate complex ERP processes into accessible content.
Prior experience working in an ERP partner environment or similar consulting role is advantageous.
Preferred Qualifications:
Relevant ERP software certifications in areas such as Finance, Manufacturing, or Supply Chain.
A degree in Business, Information Technology, Engineering, or a related field is preferred.
Experience with Time & Materials (T&M) project delivery models and managing consulting projects in a professional services environment.
Familiarity with professional services automation (PSA) tools, such as Certinia (Salesforce), is a plus.
Key Attributes:
Excellent problem-solving and analytical skills with a focus on delivering practical and efficient solutions.
Strong leadership and mentoring abilities, with a passion for guiding teams to success.
Effective communication and presentation skills, able to engage with both technical teams and business stakeholders.
Detail-oriented with a focus on ensuring quality and accuracy in all project deliverables.
If you are an experienced ERP functional consultant with a passion for driving client success and leading innovative solution designs, we encourage you to apply for this exciting opportunity to make an impact across various industries.
