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As the MIS Manager, you'll play a pivotal role in ensuring that all business software applications are running smoothly, securely, and efficiently. You'll be the go-to person for optimising the software systems that keep the business running, and you'll work closely with teams across the company to ensure technology supports strategic goals. This is a dynamic, leadership role where you'll have the opportunity to drive continuous improvement in both technology and team performance.

Key Responsibilities:

Leadership & Team Development

Lead and inspire a high-performing team of experts and analysts, providing mentorship, feedback, and opportunities for growth.
Foster a collaborative, innovative culture where communication flows seamlessly across departments.
Manage team performance and guide them to ensure software systems are optimally supported and aligned with business needs.
Software Management & Optimisation

Oversee the day-to-day management of all business software applications (ERP, CRM, WMS, and more).
Ensure that software updates, upgrades, and renewals happen smoothly with minimal disruption.
Maintain licensing compliance and keep track of vendor contracts and service agreements.
Driving Business Efficiency

Work with business units to identify and implement software solutions that streamline operations and enhance performance.
Use feedback and software performance data to proactively suggest improvements and new features.
Vendor & Supplier Relations

Build strong relationships with software vendors to ensure excellent service, value, and compliance with agreements.
Lead contract negotiations and ensure SLAs are consistently met.
Collaboration & Integration

Collaborate with IT and other departments to ensure software systems are integrated seamlessly with infrastructure.
Ensure all data is secure, consistent, and accessible for key decision-making.
Data Security & Integrity

Oversee and enforce security policies across all business software to protect company data.
Ensure compliance with data protection regulations (e.g., GDPR) and work closely with IT to implement robust security measures.
Training & End-User Support

Lead the deployment of software across different business areas, collaborating with project teams to ensure smooth rollouts.
Organise training sessions to ensure all employees are comfortable using the software.
Provide ongoing support for troubleshooting and guiding users through any issues.
Reporting & Analytics

Develop insightful reports and dashboards to provide business leaders with the data they need to make informed decisions.
Work with other departments to define KPIs and ensure software systems meet business objectives.
Innovation & Research

Stay ahead of the curve by researching new technologies and trends that could improve software systems.
Evaluate and implement new features or upgrades that will benefit the business.
Qualifications:

Education: Bachelor's degree in Computer Science, Engineering, or a related field.
Experience: Minimum of 5 years in managing software systems, including ERP, CRM, and WMS.
Skills:
Deep knowledge of software systems and experience with vendor management.
Strong leadership and communication skills to guide teams and engage with non-technical stakeholders.
Proficiency in project management and organising complex tasks.
Expertise in data security, backup solutions, and regulatory compliance.
Strong analytical mindset and the ability to solve problems creatively.
Experience working with large-scale systems and databases.
Ability to communicate technical concepts to non-technical audiences.
Join us to lead the way in optimising the software systems that power our business, drive innovation, and ensure smooth operations across the company.

Job Description:

Our client is a global manufacturer that serves clients across Eastern Europe, North America, Western Europe market. With over 40+ employees in the engineering team, this role offers a unique and challenging opportunity, requiring a combination of technical expertise in electronics manufacturing and strong communication skills to engage effectively with both internal and external stakeholders.

Key Responsibilities:

* Involve in the full software development life cycle for embedded products, ensuring quality and efficiency at every stage.
* Design, write, and test well-structured, maintainable, and scalable code that meets performance and functional requirements. Ensure the code is traceable, modular, and easily testable to facilitate future enhancements and bug fixes.
* Develop technical documentation to define requirements, specifications, and solutions.
* Document and maintain software functionalities, ensuring accurate records of updates and changes.
* Troubleshoot, debug, and improve existing products by identifying performance bottlenecks and implementing solutions to enhance the product's functionality and stability.
* Conduct research and development to integrate cutting-edge technologies in the IoT space.

Key Requirements:

* Bachelor's degree in Computer Engineering, Electronic Engineering, Computer Science, or related disciplines.
* Proficient in both English and Mandarin.
* Solid knowledge of electronics circuits and experience with 16/32-bit MCU and SoC applications.
* Strong command of embedded C. Knowledge of C++, RTOS-based design is an advantage.
* Familiarity with cloud technologies and app development is a plus, though not essential. Exposure to cloud platforms, mobile app development, or integrating cloud services with embedded systems can be an advantage.
* Hands-on experience in key embedded systems technical areas such as:

* Driver development for common wired interfaces like UART, SPI, and I2C.
* Understanding of network protocols such as TCP/IP, MQTT, and modern wireless standards including Wi-Fi, BLE, Zigbee, and LoRa.
* Experience with GUI display engines and developing user interfaces (UX).
* Knowledge of scripting tools such as Python or batch scripts to automate tasks and simplify development processes.

* Fresh graduates will be considered for the software engineer role with training support.
* Candidates with more experience (2-3 years) will be considered for the Senior Software Engineer position.

Our client offers an attractive remuneration package and the opportunity to advance your career in a supportive and innovative team. If you're ready to take your career to the next level, we would love to hear from you! Please share your resume with us at r.leow@washingtonfrank.com or reach out directly to 3008 3863 (Racheal Leow) for more details.

About the Role
Our client, a prestigious European-based multinational corporation, is renowned for offering a flexible and dynamic work environment. As part of their ongoing expansion in Asia, they are looking to hire a Business Support Officer / Specialist (SAP) to support various exciting functions within the company.

Key Responsibilities

* Act as the main point of contact in Hong Kong, working closely with the regional IT team based in Europe and liaising with other stakeholders to manage system maintenance and enhancements.
* Troubleshoot and resolve first-level SAP system issues raised by users, contributing to the achievement of the organization's business objectives.
* Provide expert guidance and support to business users while coordinating with offshore IT teams and external vendors.
* Prepare relevant documentation and training materials to facilitate knowledge transfer during development projects.
* Take on additional tasks as required.

Required Skills & Qualifications

* A degree in Computer Science, Information Systems, Computer Engineering, Business Administration, Logistics, or a related field.
* 0-2 years of experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
* Prior experience with SAP system support or implementation is a significant advantage.
* Strong analytical and problem-solving abilities with a demonstrated ability to work both independently and collaboratively.
* Excellent communication skills, with the ability to present ideas clearly.
* Proficiency in both written and spoken English and Chinese.

What We Offer

* A competitive salary package, along with attractive fringe benefits, including a Hybrid Working Policy and 20 days of Annual Leave.

If you are interested and meet the qualifications, please send your resume to r.leow@washingtonfrank.com or contact Racheal Leow at +852 3008 3863 for more details.

Job Description:
Our client, a prominent multinational manufacturing company, is looking for a Senior Business Analyst. This key role will be responsible for leading the transformation of business processes across Sales & Marketing functions on a global scale, driving operational efficiency, and ensuring alignment with strategic objectives.

Key Responsibilities:

* Process Standardization: Establish and implement standardized processes across multiple regions for sales & marketing, in line with the company's operating model.
* Change Management: Define and manage change initiatives, including conducting impact assessments and developing training programs for smooth adoption of new systems and processes.
* Cross-Functional Collaboration: Partner with global teams, including sales and marketing teams, and third-party vendors, to define business requirements and ensure the smooth integration of new systems.
* Optimization & Innovation: Analyze and assess current processes to identify inefficiencies and implement optimizations that improve quality, reduce costs, and boost operational efficiency.
* Compliance & Reporting: Maintain adherence to global regulatory requirements and establish accurate financial and HR reporting frameworks for consistency across regions.
* KPI Development: Establish and monitor key performance indicators (KPIs) to evaluate the success of transformation efforts, ensuring continuous improvement.
* Leadership & Strategic Thinking: Challenge existing processes and propose innovative solutions to enhance sales and marketing operations, improving competitive advantage and operational excellence.
* Training & Knowledge Transfer: Ensure effective knowledge transfer by delivering thorough training, empowering end-users to successfully adopt and follow new processes and systems.

Qualifications & Experience:

* Educational Background: Bachelor's degree in Information Technology, Sales, Logistics, Marketing, or a related field.
* Experience: Proven experience in handling end-to-end project implementation and global business process transformation, particularly in Sales, Marketing or equivalent.
* Technical Skills: Strong knowledge of ERP/Sales-related systems and data reporting tools.
* Process Improvement Expertise: Demonstrated success in business process reengineering, system integration, and managing large-scale transformation initiatives.
* Stakeholder Engagement: Excellent interpersonal and communication skills, with a proven ability to engage and collaborate with stakeholders at all levels.

Preferred Qualifications:

* Certifications: Project Management certifications (PMP, Agile).
* Industry Expertise: Background in B2B, retail or related industries.
* Tools: Familiarity with project management tools such as Monday.com, Jira.

Why Join Us?
This is an exciting opportunity to make a significant impact by transforming the global operations of a major multinational. You will have the chance to work with a dynamic, cross-functional team, influence critical business processes, and contribute to the global ERP system implementation. If you're eager to drive meaningful change and help shape the future of business operations, we encourage you to apply.

Interested?
Please send your application to r.leow@washingtonfrank.com, or contact Racheal at 3008 3863 for a confidential conversation.

Job Description:

An exciting opportunity has arisen with a rapidly expanding in-house firm based in Hong Kong. They are seeking a HRIS Project Specialist to support the implementation of their HRIS system and further enhance business operations. This is a great opportunity for career advancement in a dynamic environment.

Key Responsibilities:

* Under the HR team, you will collaborate with internal teams and external vendors to ensure successful HRIS system implementation and ongoing management.
* Provide daily system support, addressing end-user inquiries and ensuring smooth system operation.
* Participate in HRIS project implementations and system enhancements such as UAT, configuration, security administration, report writing, post-go-live optimization, and cross-functional coordination to optimize efficiency and functionality
* Create training materials and user guides, and lead internal training sessions to ensure users are proficient with the system.
* Gather and analyze user requirements, offering practical solutions to improve system design and functionality.

Skills & Qualifications:

* Degree in Human Resources or a related field.
* Proven experience in HRIS project implementation and support.
* Familiarity with HRIS systems (such as SAP SuccessFactors, Workday, Oracle PeopleSoft) is a distinct advantage.
* Knowledge in key business areas such as HR & Admin, Automation, and Digitalization/System Integration is preferred.
* Ability to quickly identify issues and find practical solutions, thinking critically to enhance system performance.
* Fluent in both written and spoken English and Mandarin.

An attractive compensation package will be offered to the right candidate. This role offers a unique opportunity for career growth in a fast-paced, expanding firm. If you meet the qualifications and are interested, please send your resume to r.leow@washingtonfrank.com or call +852 3008 3863 for more information.

The company is a dynamic, boutique SAP consulting firm leading the integration of AI with SAP solutions to drive business transformation. As SAP specialists, they take a hands-on approach, allowing their team to make an immediate impact on projects. This provides an excellent opportunity for growth in a collaborative environment, offering exposure to all aspects of SAP and a range of career advancement opportunities.

We seek a skilled SAP Developer to join the team.

Join a dynamic team that harnesses AI to optimize SAP BTP, ERP, and S/4HANA solutions, empowering smarter business operations and data-driven decision-making. Contribute to projects that demand not only technical SAP expertise but also a deep understanding of industry-specific processes. Experience in sectors such as manufacturing, retail, or finance will be highly regarded.

Role Requirements

* 5+ years' experience in SAP development, ABAP, UI5, Fiori
* Proven ability to work on SAP S/4HANA, BTP, and Cloud integration projects.
* Strong problem-solving skills with experience in debugging, performance optimization, and system troubleshooting.
* Solid understanding of system integration techniques, including SAP PI/PO, IDocs, and web services.
* Norwegian fluency (written and spoken) is required.
* Experience in industry sectors such as manufacturing, retail, or finance is a plus.

We're holding initial discussions with interested parties this week and next. If you'd like further insight I am available to align prior.

Job Description:

Our client is a prestigious multinational listed conglomerate with a diverse portfolio of investments and ownership in some of the most renowned global brands. They are currently seeking a skilled SAP Business Analyst with a strong specialization in FI/CO to join their stable and growing team. This individual will play a pivotal role as a key member in the global rollout of the S/4 HANA project, contributing to the successful implementation and optimization of SAP systems across their operations.

Job Responsibilities:

* Work closely with business users to understand their requirements and business needs, delivering tailored SAP solutions.
* Responsible for designing system specifications, performing SAP configurations, conducting thorough testing, and documenting processes.
* Provide ongoing support for SAP systems (both ECC 6.0 and S/4HANA), ensuring seamless system performance and addressing any issues as they arise.
* Facilitate training sessions for end-users, including those based overseas, to ensure they are well-equipped to utilize SAP systems effectively and efficiently.
* Demonstrate a proactive, results-driven approach within the team, contributing to achieving organizational goals while maintaining high standards of performance.
* Provide consistent and reliable SAP support to regional offices, ensuring smooth operations and alignment with company-wide practices and objectives.
* Stay up-to-date with the latest SAP features, updates, and industry best practices, suggesting improvements or upgrades to optimize business operations and enhance system performance.

Job Requirements:

* Educational Background: A minimum of a Higher Diploma or a University degree (or higher) is required.
* SAP Expertise: Proven experience in SAP FICO, with solid knowledge of SAP configuration and system setup.
* SAP S/4HANA Knowledge: Experience with or knowledge of SAP S/4HANA is highly preferred.
* Additional SAP Modules: Familiarity with or an interest in other SAP modules such as SD, MM is a plus.
* Language Proficiency: Fluency in both written and spoken English and Cantonese is a must. Proficiency in Mandarin will be considered an advantage.
* Willingness to Travel: Flexibility and readiness to travel internationally for business-related trips when required.
* Personal Attributes: A pleasant and professional demeanor with a strong team-oriented mindset, demonstrating a positive attitude and adaptability in the workplace.
* Communication & Interpersonal Skills: Excellent communication skills, with the ability to engage with stakeholders at all levels. Strong interpersonal skills to foster collaborative working relationships.
If you are a SAP Business Analyst with a passion for driving global SAP S/4 HANA rollouts and specializing in FI/CO, we invite you to join a leading multinational organization. This is a fantastic opportunity to work on cutting-edge projects within a dynamic and growing company.

If you meet the qualifications and are ready to take the next step in your career, we would love to hear from you!

Please submit your application, including your resume in word version or email r.leow@washingtonfrank.com / reach 3008 3863 (Racheal Leow) for a through conversation.

Job Description:

Currently, we are working with a leading global company that provides logistics and supply chain solutions with its headquartered in Hong Kong, with operations spanning over 70 countries. The company is seeking a dynamic and experienced Manager / Assistant Manager in the Finance department to support key projects and drive process re-engineering initiatives.

Key Responsibilities:

* Lead project planning and execution for various accounting system implementation/enhancements projects, ensuring alignment with business goals and timelines.
* Supervise, coach, and provide guidance to team members within the Financial Systems Section, helping them with systems analysis, design, and implementation.
* Collaborate with cross-functional teams, including IT development and business management, to ensure smooth integration and adoption of financial systems.
* Oversee and manage day-to-day administration activities related to SAP systems, ensuring optimal performance and functionality.
* Actively participate in system enhancements and re-engineering initiatives, providing insights and recommendations for continuous improvement.
* Provide responsive support and guidance to users, troubleshooting issues and ensuring system effectiveness.

Qualifications & Requirements:

* Bachelor's degree in Accounting, Information Technology, Computer Science, or a related field.
* Minimum of 5-8 years of hands-on experience with financial/accounting systems, particularly SAP FI/CO modules. Candidates with less experience may be considered for the Assistant Manager role.
* Proficiency in Excel VBA Macro Programming, MS Access, MS SQL, and Microsoft Power BI is an advantage.
* Previous experience in SAP functional consulting, financial data modeling, and data visualization is beneficial.
* Self-motivated, detail-oriented, and able to work under pressure with tight deadlines.
* Excellent communication skills, both written and spoken, in Chinese, English, and Mandarin.

Why Join Us?

This is an exciting opportunity to be part of a leading global company, contributing to critical system enhancements and innovations in the finance domain. You'll be part of a collaborative, fast-paced environment where your skills and expertise will be highly valued.

How to Apply:

If you are ready to take on this challenging and rewarding role, please send your resume (in Word format) to r.leow@washingtonfrank.com or call +852 3008 3863 for more information or any inquiries.

Job Description:

We are looking for a self-motivated Junior IAM Engineer to join our Identity and Access Management team. You will assist in maintaining and enhancing IAM platforms, ensuring security and compliance across systems and infrastructure.

Key Responsibilities:

* Analyse user and access group data.
* Provide regular reports on IAM metrics and performance.
* Assist with IAM audits, security testing, and applying security controls.
* Support the development and operationalisation of security mandates.

Key Skills & Experience:

* 3 years of experience in IAM or security.
* Familiarity with directory services (e.g., Active Directory, RedHat Directory Service).
* Experience with IAM systems (e.g., SailPoint), PAM systems, and security controls.
* Experience with Unix, Linux, Windows, and database (Oracle, SQL) security.
* Scripting skills (PowerShell, XML, JavaBean, or similar) are a plus.
* University degree in Computer Science, Information Systems, or related field (or equivalent experience).

Desired Traits:

* Autonomous, solutions-oriented, and detail-focused.
* Fluent in English
* Please note: This role is not open to relocation

Job Description:

We are looking for a self-motivated Junior IAM Engineer to join our Identity and Access Management team. You will assist in maintaining and enhancing IAM platforms, ensuring security and compliance across systems and infrastructure.

Key Responsibilities:

* Analyse user and access group data.
* Provide regular reports on IAM metrics and performance.
* Assist with IAM audits, security testing, and applying security controls.
* Support the development and operationalisation of security mandates.

Key Skills & Experience:

* 1-3 years of experience in IAM or security.
* Familiarity with directory services (e.g., Active Directory, RedHat Directory Service).
* Experience with IAM systems (e.g., SailPoint), PAM systems, and security controls.
* Experience with Unix, Linux, Windows, and database (Oracle, SQL) security.
* Scripting skills (PowerShell, XML, JavaBean, or similar) are a plus.
* University degree in Computer Science, Information Systems, or related field (or equivalent experience).

Desired Traits:

* Autonomous, solutions-oriented, and detail-focused.
* Fluent in English
* Please note: This role is not open to relocation