Job Description
The Information Technology Manager is a key individual responsible for overseeing various aspects within the IT department. The ideal candidate will possess strong skills in ERP management to ensure optimal system utilization. Maintaining a robust relationship with our network provider is crucial to uphold security and efficiency within our operations. A proactive and hands-on approach is essential to support diverse areas and meet the company's needs.
Information Technology Management
* Maintain effective relationships with our network provider.
* Optimize ERP usage, troubleshoot and resolve issues, and manage the annual agreement with the provider.
* Establish and maintain vendor relationships to ensure efficient and reliable performance of all hardware, software, office equipment, phones, and internet.
* Possess general knowledge of IT topics to resolve end-user issues or questions.
* Ensure system security through cybersecurity training and mitigating controls.
* Develop and foster strong relationships with other stakeholders to drive implementations, resolve issues, and enhance processes.
* Establish and maintain standard operating procedures for consistent and reliable department operations.
* Develop and manage the IT budget.
* Be generally available during off-hours for support as needed (infrequent).
Leadership
* Set direction for and coach staff to achieve success.
* Exemplify core values through close engagement and interaction with employees.
* Manage employee hiring, performance management, and training.
* Provide real-time feedback to staff to drive proactive performance improvement.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
* Bachelor's degree in Information Technology, Computer Science, or a related field.
* Ten years of experience in various aspects of information technology.
* Supervisory experience preferred.
Requirements
* General knowledge and comfort with ERP software (expertise in a specific ERP system is strongly preferred).
* A proactive approach to problem-solving.
* Excellent interpersonal skills, with the ability to work with employees at multiple levels within the organization.
* Ability to effectively train employees and conduct performance management activities.
* Ability to manage multiple priorities effectively.
* Confidentiality, integrity, and effective communication skills are required.
Benefits
* Base salary up to $140,000
* Annual company performance bonus
* Quarterly profit sharing bonus
* Retirement contributions
* Medical/Dental
