Job Summary:
The Syteline Implementation Consultant will provide consulting, training, support, and subject matter expertise on ERP software, specifically Infor CloudSuite Industrial (SyteLine), and other related technology solutions. This role will oversee projects from initiation through design, configuration, build, deployment, and optimization.
Responsibilities:
* Analyze business requirements through client information-gathering sessions.
* Collaborate with the implementation team to deliver project tasks on time and within budget.
* Conduct gap analysis between system functionality and client requirements.
* Provide pre-go-live consulting and go-live support to achieve project goals.
* Deliver end-user training and create business procedure documentation in both individual and group settings.
* Build and maintain strong client relationships as a trusted advisor.
* Meet a minimum of 75% billable hours after a 90-day ramp-up period.
* Learn ERP-related products, including Infor CloudSuite Industrial (SyteLine).
* Develop methods to implement manufacturing processes using Infor CloudSuite Industrial (SyteLine) ERP software and other relevant solutions.
* Complete additional assignments as required by management.
Knowledge, Skills, and Abilities:
* Bachelor's degree in Business Administration, Finance, Accounting, Computer Science, or related field experience.
* 3+ years of full-life cycle ERP implementation experience with mid-market ERP manufacturing software (e.g., Infor CloudSuite Industrial (SyteLine), Epicor, NetSuite, JD Edwards, etc.).
* Strong understanding of ERP systems within the manufacturing industry.
* Background in Operations Management, Supply Chain, or Accounting.
* Excellent oral and written communication skills.
* Understanding of manufacturing business processes.
* Ability to identify and escalate potential client relationship issues to management.
* Strong organizational skills with the ability to prioritize, multi-task, and meet deadlines.
* Flexible, adaptable, and effective under pressure.
* Analytical problem-solving skills with high attention to detail.
* Self-starter with an entrepreneurial mindset, comfortable working in a fast-paced environment with critical deadlines.
* Must reside in contiguous United States
* Willingness and ability to travel.
* Confidence and expertise to make client-focused recommendations.
* Ability to manage multiple projects simultaneously.
Preferred Skills and Knowledge:
* Familiarity with Infor CloudSuite Industrial (SyteLine) is a plus.
* Certifications such as MBA, CMA, CPA, APICS, or PMP are desirable.
