ERP Functional Administrator

Job Description

This role supports the daily tasks and functions of the Enterprise Resource Planning (ERP) systems, primarily Epicor ERP Kinetic and Salesforce, through troubleshooting, analysis, training, and managing business processes. As it relates to new features, the Administrator defines the business case, defines and tests scenarios, and develops and executes the implementation plan.

Role & Responsibilities

* Troubleshoot and analyze issues related to Epicor ERP and Salesforce, ensuring smooth operation and optimal performance.
* Manage and implement new functionality, software releases, and changes within ERP systems, ensuring timely delivery and addressing any issues
* Oversee ERP security, manage user accounts and permissions, and handle technical issues. Collaborate with third-party consultants as needed.
* Develop and execute training programs for end-users, ensuring effective use of ERP systems and processes.
* Proactively identify areas for improvement in ERP processes and functionality, driving continuous enhancements.

Skills & Qualifications

* Strong understanding of Epicor tools such as BAQ, Dashboards, and Data Management Tool. Knowledge of Salesforce tools (Apex, VisualForce, Lightning) is a plus.
* At least 3 years of experience administering Epicor ERP Kinetic platform and working in a manufacturing environment. Project management experience is required.
* Proven ability to manage projects, define scope, track progress, and resolve bottlenecks.
* Excellent verbal and written communication skills. Ability to present complex ideas clearly and effectively.

Benefits

* Comprehensive health, dental, and vision coverage
* 401(k) plan with matching
* Employee stock ownership plan
* Bonus potential
* Flexible schedule and remote work options
* Paid time off and professional development assistance